Shipping Policy – WERM

Effective Date: March 12, 2025

At WERM, we are committed to processing and delivering your orders efficiently. Please review our shipping policy for important details on order processing, delivery times, and shipping costs.

1. Order Processing Time

⏳ Processing Time: 1-3 business days after payment confirmation.
📆 Orders placed on weekends or holidays will be processed on the next business day.
📢 In case of delays due to high order volume or unforeseen circumstances, we will notify you via email.

2. Shipping Methods & Delivery Time

We offer multiple shipping options to meet your needs:

📦 Shipping times may vary based on your location and factors beyond our control (e.g., carrier delays, customs processing).

3. Shipping Destinations

🌍 We currently ship domestically and internationally.
⚠️ Some regions may have restrictions. If we are unable to ship to your location, we will notify you before processing your order.

4. Shipping Costs

💰 Shipping costs are calculated at checkout based on:

• Order weight
• Destination
• Selected shipping method
  🎁 Free shipping may be available for orders exceeding a certain amount (as stated on our website).
  🚚 International Orders: Customers are responsible for any customs duties or import taxes.

5. Tracking Your Order

📍 Once your order ships, you will receive a tracking number via email to monitor your shipment.
📩 If you don’t receive tracking updates within 3 business days, check your spam folder or contact us for assistance.

6. Lost, Stolen, or Delayed Shipments

🚨 We are not responsible for lost or stolen packages after they have been marked as “Delivered” by the carrier.
📞 If your package is lost in transit, contact the shipping carrier first. If you need further assistance, reach out to our customer support team.
⏳ Delays may occur due to weather conditions, customs clearance, or carrier issues.

7. Address Accuracy & Changes

✍️ Please double-check your shipping address before completing your order.
🔄 If you need to modify your address, contact us within 24 hours of placing your order. Once your order ships, we cannot make changes.

8. Damaged or Incorrect Orders

📸 If your package arrives damaged or you receive the wrong items, contact us within 48 hours of delivery with clear photos of the issue.
💡 We will work with you to resolve the problem promptly.

9. Returns Due to Failed Delivery

🚫 If an order is returned to us due to an incorrect address or failure to collect it from the carrier, the customer may be responsible for additional reshipping fees.

10. Contact Us

For any questions about our shipping policy, feel free to reach out to our support team:

📧 Email: info@werm.xyz
📞 Phone: +1 307-621-0431

Thank you for choosing WERM – We appreciate your trust in our service! 🚀